GELTEX® inside Satisfaction Guarantee

We believe in our products. We are therefore convinced that you will be perfectly satisfied with our GELTEX® inside mattresses. That's why we offer you our GELTEX® inside Satisfaction Guarantee, which says you can exchange your GELTEX® inside mattress under conditions explained below. A GELTEX® inside mattress cannot be returned for a refund.


You can invoke the Satisfaction Guarantee after 30 days and within 90 days after the date of mattress delivery to you. Why after a period of 30 days? Because your body has to familiarize itself with the new reclining comfort. At first your new mattress may cause muscle tenseness which usually ceases after a week or so. This is by no means an indication that the mattress is poorly constructed. These effects result merely from your new sleeping position and the way the mattress supports and relieves different parts of your body. We would like to emphasize that the comfort of your sleep on the new mattress strongly depends on the quality of the slat base. Slats weaken over time until they can no longer provide adequate support.

The Satisfaction Guarantee is offered in addition to the legal guarantee for defective products. The Satisfaction Guarantee does not void, limit or alter the consumer's statutory rights.